Nothing exists in a vacuum, so solutions shouldn’t be developed in one.
EcoSystem Exploration is our unique three-phase discovery process that informs everything we do. It enables us to quickly learn about a work system at an in-depth level and identify the highest value solutions for an organization.
Why EcoSystem Exploration
The symptom is not the problem—it’s a result of the problem. You still have to pinpoint what the problem is so that you can solve it. Our unique EcoSystem Exploration process helps your organization do just that. We help your organization remove bias and see the issue from multiple perspectives, in order to identify the real problems (yes, we often find more than just one). We then help you prioritize and select the best solutions for your organization.
We also include users that other approaches tend to leave out. As a result, we see more people in our client’s organization feel heard and become invested in the solutions. Your team helps us understand your workflows and systems so we can understand the impact of both issues and solutions.
Don’t worry—we respect your team’s time and the fact that they have jobs to do, so we schedule interviews and activities around your team’s mission-critical activities. The bottom-up approach we take ensures we’re creating solutions for end-users throughout your organization.
De-Risk Your Software and Innovation Efforts
Fill out the form below to download the full EcoSystem Exploration user discovery overview.
Want to know more about our discovery process? Let’s get in touch.
What Our Clients Are Saying
They have been essential in increasing our efficiencies, helping empower me and others to question more and improve processes, and introduced and trained us in tools to improve our operations.
They’ve been highly responsive and flexible as our requirements and even vision for various projects have changed. The rapid turnaround for updated versions of those projects have allowed us to solidify the concept and generate final products that are more useful and effective than we’d initially envisioned.
Discover Other Solutions
Sometimes off-the-shelf isn’t good enough. If your organization requires a custom solution, our team of designers and architects will build it.
Already have a provider for digital solutions, but need an action plan for them to execute? We’ll take care of discovery and develop an action plan to deliver to your provider.
Sometimes the best digital solution for your operations is a new twist on an existing solution (can you say shorter timeline and lower expenses?).